Handcrafted preserved moss artShipping confirmed before paymentMade to order in our atelier
JOCKOSTUDIO

From our atelier to your wall

Shipping
information.

Every piece is reviewed, securely packed and matched with a delivery plan before payment.

Order review

Checkout sends an order request. We confirm product availability, destination, production time, shipping method and the final total before asking for payment.

Destinations

Requests from the United States, Canada, the United Kingdom and European destinations are welcome. Other destinations can be entered at checkout and are reviewed individually.

Production time

Preparation depends on the selected design, size and finish. Made-to-order and custom formats require additional time. The expected dispatch window is included in the confirmation.

Shipping cost

Shipping depends on destination, package size and artwork format. The cart shows the merchandise subtotal; the confirmed shipping amount is provided before payment.

Taxes and customs

Destination-specific taxes, duties or import processing may apply. Any amounts not collected with the confirmed order may remain the recipient’s responsibility.

Tracking and delivery

Tracking details are provided when available after dispatch. Larger works may require special handling or a delivery appointment.

Damage in transit

Keep all packaging and photograph the box and artwork immediately. Contact us with the order reference so the damage and next step can be reviewed.

Returns and cancellation

Eligibility depends on the item and whether it was produced to a custom specification. The applicable terms are provided with order confirmation and do not limit rights under applicable law.

Need a delivery estimate?

Send the item and destination.

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